All
FAQ
Announcements
Product documents
How do I become part of the OKX P2P Merchant Program?
The specific steps are as follows:1. Meet 4 verification requirementsCondition 1: Complete [Video Verification]. Video verification needs to be done in [C2C Buy Crypto]. Open the App homepage, tap [C2C Buy Crypto], then select [My] - [C2C Video Verification] - [Start Recording].Published on Nov 25, 2022Updated on Jan 29, 2026718How to withdraw, trade and stake WLD tokens on OKX wallet?
The Worldcoin Campaign comprises of 2 parts. Part A offers 2 activities for users to experience trading WLD on OKX Wallet-DEX while Part B offers 1 activity for users to experience staking on OKX Wallet-DeFi. Learn more about it here.Published on Jul 28, 2023Updated on Feb 12, 2026103How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
It's a critical part of our commitment to responsible business practices and the protection of our platform’s ecosystem. How do I submit the anti-money laundering (AML) program questionnaire? Select Yes under the Additional info part on the Basic company info page Select Take questionnaire.Published on Dec 12, 2024Updated on Oct 15, 202578Why should I choose OKX affiliate program?
Dedicated 24/7 account managers: anytime you face any issue, our experienced 1-to-1 account manager and customer support will be at your service. Instant messaging: you can chat with your invitees one-on-one or in a group chat on our platform anytime, anywhere. Partner with sub-affiliates: build and manage your own team, and work together with sub-affiliates to expand your reach.Published on Apr 19, 2024Updated on Apr 6, 202618Crypto available for withdrawal FAQ
You can convert the unavailable funds back to cash and withdraw the equivalent value of recently deposited cash (in local currency) to your linked bank accounts.Can I still buy, sell, and trade crypto that's unavailable for withdrawal (not part of crypto available for withdrawal)? Yes, you can still buy, sell and trade on our platform at any time.Published on Jan 25, 2024Updated on Feb 11, 20263,688What's KYC: What to expect and why it matters?
Here's what the process may include:1. Identity Verification Upload a clear photo of a valid government-issued Emirates ID (EID) Take a live selfie or use facial recognition to match your ID Our system checks for document validity and tampering using secure verification tools2.Published on Apr 6, 2026Updated on Apr 6, 2026How do I claim McLaren Race Rewind NFT?
If you haven't created a wallet or need to import your wallet to be part of the McLaren Race Rewind, visit here to learn more.How do I claim the McLaren NFT on OKX Marketplace? Visit the Drops Page and over there, select Claim Select Claim to start the claiming process This will prompt a confirmation signature in your wallet.Published on Jun 13, 2024Updated on Sep 12, 202527How do I use the Futures Analysis tool?
Performance stats section is up for view after the Trading calendar part under Futures analysisHow do I access the PnL by symbol feature? On the App: 1. Select Assets and tap on the tiny arrows beside Today's PnL 2. Once in, select the Futures analysis 3. Scroll over to the PnL ranking section after the Performance stats and the Trading calendar sections to view the statistics on your trading On the Web: 1. Hover on the Assets option on the menu and select Analysis 2.Published on May 3, 2024Updated on Apr 2, 202680Unified USD Orderbook FAQ
The Unified USD Orderbook is a feature that allows users in certain jurisdictions to trade USD pairs using USD, USDC, or other selected stablecoins pegged 1:1 with USD. It combines the liquidity of USD-based assets into a single orderbook for a seamless trading experience.FAQ1. What stablecoins are supported for trading in the Unified USD Orderbook?Published on Jul 4, 2025Updated on Jan 2, 2026What's Options trading?
Contract Type Call and Put Exercise Style European options Contract Expirations 1, 2, 3, 4 dailies 1, 2, 3 weeklies 1, 2, 3 monthlies 1, 2, 3 quaterlies of the March, June, September and December cycle.Published on Nov 19, 2024Updated on Apr 2, 202611Does OKX Marketplace charge fees?
Join us today and be part of a revolution that values your art, your collections, and your journey in the NFT universe. Your digital treasures deserve a home at OKX Marketplace – where freedom, affordability, and creativity unite.Published on Oct 14, 2023Updated on Sep 12, 202522How do I generate AI artwork on OKX marketplace?
Whether you're a seasoned artist or just discovering your creative side, OKX invites you to be part of this exciting journey into the world of non-fungible tokens, where art knows no bounds. Explore, create, and embrace the NFT revolution with OKX.Published on Nov 13, 2023Updated on Sep 12, 202523How do I manually redeem my funds on the official Portal Bridge website?
Choose the transaction, then select Transaction Details to access and copy the transaction hash Select the transaction details Copy the transaction hash Go to the Portal Bridge: Select Resume transaction to access the page where you can search for your transaction hash Head to the Resume transaction to load the transaction hash page Select the network for the Send to part and paste the transaction hash into the search menu Fill in the transaction hash to search for your transaction Toggle on thePublished on Sep 11, 2024Updated on Sep 12, 202528What attestation do we need to agree to when verifying as an institutional customer?
As part of OKX onboarding process, the entity making an application (hereafter, the "Applicant") to be verified and onboarded as an institutional customer shall have to agree, acknowledge and attest the following statements: Applicant hereby makes the statements set forth herein, with effect from the date of execution, to provide OKX with certain information needed to confirm that Applicant is aware of its obligations under OKX’s Terms of Service and to ensure compliance with certain regulatory requirementsPublished on Feb 5, 2024Updated on Oct 8, 2025131Convert FAQ
Alternatively, the Buy crypto feature can be used to manage your portfolio as part of the broader process.Published on Sep 27, 2023Updated on Apr 9, 20261,495