All
FAQ
Announcements
Product documents
Why is my accessible balance lower than my funds unavailable for withdrawal?
Your accessible balance and funds under the unavailable for withdrawal portion are calculated differently, which can result in the former being lower than the latter. The value of your accessible balance changes with the fluctuation of crypto value and trading activities. However, the value of your funds under the unavailable for withdrawal portion is a snapshot taken at the time of deposit. It does not change with the fluctuation of crypto value and trading activities.Published on May 13, 2024Updated on Apr 3, 2026342Tokenized stocks FAQ
Tokenized stocks are issued by third-party providers. In this case, the third party provider will be Ondo. Depending on the third party provider, tokenized stock may vary in: Token structure Trading mechanics Fees Handling of corporate actions Always review the provider’s official documentation before trading. For more details on Ondo, you can refer to Ondo's official documentation here.2. What are the minimum trade sizes and fees?Published on Feb 2, 2026Updated on Mar 16, 20267How do I trade smart with the right leverage?
Note: recommend setting the leverage for all futures to 20x or lower. Access the trading page via the Trade entry and revise your leverage accordingly at the Isolated optionWhat are the benefits of setting a low copy trading leverage? Control risks: a low leverage can reduce potential losses and protect your assets from market fluctuations. Decrease chance of liquidation: a lower leverage reduces the risk of liquidation, which can help stop you from losing all your margin.Published on Aug 8, 2023Updated on Feb 9, 20261,031Why do I have to trade on OKX Liquid Marketplace?
Capital efficiency: Traders can leverage lower margin requirements using our smart portfolio margin tools to offset their positions in opposite directions and across different products. Lower executed fees compared to executing two individual outright trades. Customizable strategies: Carry trades (spot vs future/perp), futures spreads (future vs future/perp), call/put spreads, calendar spreads, butterfly spreads, condors, ratio spreads, diagonal spreads, back spreads.Published on Mar 13, 2024Updated on Oct 30, 202516What's a limit order?
It will be based on the real-time market price and may be higher or lower than 53,000 USDC.Published on Aug 22, 2023Updated on Apr 3, 2026175Gas fees FAQ
Here are some practical tips to minimize gas fees: Choose off-peak hours: fees are lower when the network has less activity. Use tools like gas trackers to monitor optimal times. Set custom fees: on platforms like our Web3 Wallet, you can manually adjust gas fees. Lower fees may result in slower transaction times. Use Layer 2 solutions: explore Layer 2 networks like Arbitrum or Polygon for lower-cost transactions.Published on Feb 17, 2025Updated on Feb 27, 2026241What should I do if I deposit BTC less than minimum amount?
If the deposit amount is lower than the platform’s minimum deposit amount, the deposit won't be credited or refunded to the user. A notification regarding this update will appear as a pop-up on the crypto details page. Therefore, we recommend confirming the minimum deposit amount for the relevant token before making a deposit. For more details, please refer to: Why is there a minimum deposit amount for non-BTC? Where can I find the minimum deposit amount required for non-BTC?Published on Oct 15, 2024Updated on Feb 12, 202627How can I reduce trading fees?
Please participate in official campaigns (for example, referral programs) in a timely manner to access benefits such as fee rebates.Using limit orders To improve market liquidity, limit orders are charged lower fees than market orders. When trading, you may consider using limit orders, which are placed at a specified price and don’t execute immediately.Published on May 19, 2025Updated on Apr 7, 202663OKX DEX FAQs
Through the X Routing algorithms, OKX DEX automatically calculates the optimal transaction path and splits orders, providing users with the best quotes with lower slippage and lower network costs.Why do some tokens have higher slippage? Some tokens require a high slippage, such as SafeMoon, which is used for the buyback of liquidity pool tokens, crypto burning, and for incentivizing token holders.Published on Feb 5, 2026Updated on Mar 30, 20267OKX DEX User Guide (Web)
Users enjoy a more seamless trading experience and lower trading fees when trading on OKX DEX. Compared to public blockchains such as Ethereum, DEX focuses on providing a better, dedicated infrastructure for trading DApps and DEXs. This directly leads to lower costs for developers deploying their trading DApps and indirectly leads to lower trading fees for users. What modes are supported on OKX DEX Web?Published on Aug 25, 2023Updated on Feb 12, 20261,014What are the reasons for my spot copy trade order fail?
If you buy lower than the minimum order value, your copy trade will fail. You can refer to the table below for some examples of minimum values. Note that data is from September 2023 and is subject to change.Published on Oct 13, 2023Updated on Feb 9, 202669How do I avoid liquidation with trading tools and features?
As using high leverage increases the risk of liquidation, consider using lower leverage to reduce potential losses. Set up liquidation alerts: set up liquidation alerts to notify you when your margin ratio approaches the maintenance level. Utilize auto-deleveraging (ADL): our ADL system automatically reduces your leverage to help prevent liquidation.Published on Aug 2, 2024Updated on Nov 17, 202516What is OKX keyless wallet?
Lower effort for recovering private keys The keyless wallet can undertake a refresh operation to substitute new private key shares for each party's lost or stolen private key share. This makes the stolen or lost share useless and lowers the price of recovering the private key. How do I restore a keyless wallet?Published on Aug 1, 2023Updated on Jan 27, 2026211What's OKX Convert?
It also allows you to exchange crypto at a lower threshold than the spot market.2. What's the difference between convert and spot trading? Convert uses a quoting model, which differs from the traditional order-matching model used in spot trading, resulting in no transaction fees or slippage. As such, there's a price difference between the quoted price and the spot market price.Published on Sep 27, 2023Updated on Apr 1, 20262,162How do I set up a liquidation alert?
Close or reduce positions: close some positions or reduce the size of your positions to lower the margin requirement. Monitor the market: keep an eye on market conditions and your account balance.Can I set up liquidation alert for multiple accounts or trading pairs? Yes, you can set up liquidation alerts for multiple accounts or trading pairs on our platform.Is liquidation alert guaranteed to prevent liquidation? No, liquidation alert isn't a guarantee against liquidation.Published on Aug 2, 2024Updated on Apr 3, 202625