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RUB bank payment method update
Dear OKX users: In order to provide a better user experience, we have scheduled a major update of the settings for the local bank payment methods on the P2P RUB market. All the affected payment methods will be updated daily between June 9, 2023 and June 22, 2023. Please update your "card number" in order to continue using your preferred payment methods We apologize for the inconvenience, OKX P2P teamPublished on Jun 9, 2023Updated on Nov 17, 2025AnnouncementsHow do I withdraw SGD with bank transfer?
You can complete an SGD withdrawal to your bank account from your OKX account. SGD local bank transfers are currently only offered to our Singapore customers.How do I make an SGD withdrawal with bank transfer?Published on Nov 6, 2024Updated on Dec 23, 2025FAQ4How do I withdraw AUD with bank transfer?
You can complete an AUD withdrawal to your bank account from your OKX account. AUD local bank transfers are currently only offered to our Australian customers.How do I make an AUD withdrawal?On the web Log in to your account at okx.com.Published on Mar 13, 2024Updated on Dec 30, 2025FAQ21Important updates to payment methods in: COP, ARS, MXN and PEN
MXN The "Bank account number" field will be replaced by "Bank Account number (CLABE)" for these payment methods: Banco Regional, STP, Afirme, Banco del Bajio, Bank of America, Banorte, BBVA, Citibanamex, HSBC, Inbursa, Klar Bank, Santander, Scotiabank. Please update your payment details with your 18-digit "Bank Account number (CLABE)" by 10:00 on January 7, 2025 (UTC-4). After this date, the old "Bank account number" field will be removed for these payment methods. 3.Published on Dec 10, 2025Updated on Dec 19, 2025AnnouncementsHow to get started with Savings Starter?
Savings Starter aims to help new users get started with our Earn product. You can earn up to 30% APR for 3 days when you subscribe to this product.Rules Savings Starter is only available for eligible first-time Earn users who have completed their identity verification through their master OKX account. You can only subscribe once to a Savings Starter product. You can redeem your crypto from Savings Starter at any time.Published on Sep 5, 2023Updated on Feb 9, 2026FAQ2,376What is sub-account?
A sub-account is a secondary account connected to your OKX account. You can create multiple sub-accounts to diversify your trading strategies and reduce risks. Sub-accounts can be used for spot, spot leverage, contract trading, and deposits for standard sub-accounts, but withdrawals are not allowed.How do I create a sub-account?Published on Aug 22, 2023Updated on Mar 4, 2026FAQ1,832Introduction to Unified Account
After logging in to the sub-account, users can set up the account mode of sub-account separately. Users who have multiple sub-accounts can go to the sub-account management page to set the account mode after logging in to their master accounts. The types of account modes that can be set for all master and sub accounts are the same, and different modes can be set for different sub accounts.Published on Dec 23, 2020Updated on Dec 2, 2025Product documentationWhat are Source of Funds (SoF) and Source of Wealth (SoW)?
income (past 12 months) Accountant Letter Issued within the last 3 months with business ownership confirmation Distribution Record Shows recent profit withdrawals or distributions Others Issued within the last 3 months with compensation or business ownership confirmation Investment returns Investment Account Statement Issued within the last 3 months Retirement Account Statement Issued within the last 3 months Brokerage Statement Issued within the last 3 months Bank Statement Shows investment incomePublished on Dec 24, 2024Updated on Apr 3, 2026FAQ748OKX Wallet supports Account Abstraction, create Smart Accounts with one click
We are very pleased to announce that we have supported account abstraction on August 2, 2023, allowing one-click creation of smart contract accounts. You can now upgrade to the latest version of the App (version 6.26.0), go to OKX Wallet - Wallet Management - Add Account , and add your smart account. What is a smart account? Smart account is a new generation of wallet account based on the Account Abstraction proposal (EIP-4337).Published on Aug 2, 2023Updated on Nov 17, 2025AnnouncementsWhat is AA Smart Account?
By default, you will see the first account in your wallet. Select Add Account to retrieve your AA Smart accountFAQ1. What are the differences between Externally Owned Accounts, Contract Accounts, and AA Smart Accounts? Externally Owned Accounts (EOAs) are accounts where we have direct control over private keys, such as those created using seed phrases, keyless wallets, or hardware wallets in OKX Wallet. Contract Accounts (CAs) are controlled by code logic and do not possess private keys.Published on Sep 4, 2023Updated on Feb 9, 2026FAQ6,099Announcement on migration to Unified account
VIP loan In the future, we will carry forward the advantages of the Unified account mentioned above, and provide more innovative functions, including Multi-chart mode, Layout library, Arbitrage mode, Trading bot mode, Saving Service upgrade and continue to be the leader of innovative trading experience in the industry. Manual borrow mode (a margin borrow mode that users can trade after a collateralized loan) will soon be available with Unified account on December 16, 2021.Published on Sep 2, 2021Updated on Nov 17, 2025AnnouncementsWhat should I do if I forget my OKX wallet password?
Comparison: Traditional Bank Accounts vs Web3 Wallets Category Traditional Bank Account Web3 Wallet Password recovery Reset by the bank Only recoverable via seed phrase or private key Asset control Custodied by the bank Fully controlled by the user Risk responsibility Partial compensation may apply User bears full responsibility Important Notes on Backing Up Seed Phrases and Private Keys To ensure the safety of your assets, please follow these best practices when backing up your seed phrase or privatePublished on Oct 28, 2022Updated on Apr 7, 2026FAQ13,374How do I create accounts in bulk and send crypto to multiple accounts simultaneously?
On the app Open our app, and select Wallet Select More, then select Add accounts in bulk Select Add accounts in bulk to create multiple accounts in a wallet at one time Select your preferred wallet in the Select wallet field, and insert the total number of accounts that you want to create in the Number of accounts field, then select Add. The accounts will be generated accordingly Note: you can create up to 99 accounts at one time.Published on Sep 27, 2024Updated on Nov 17, 2025FAQ59How do I create accounts in bulk and send crypto to multiple accounts simultaneously?
On the app Open our app, and select Web3 Wallet Switch to Web3 Wallet on our app Select More, then select Add accounts in bulk Select Add accounts in bulk to create multiple accounts in a wallet at one time Select your preferred wallet in the Select wallet field, and insert the total number of accounts that you want to create in the Number of accounts field, then select Add. The accounts will be generated accordingly Note: you can create up to 99 accounts at one time.Published on Sep 27, 2024Updated on Oct 15, 2025FAQ7OKX to periodically transfer untradable crypto dust from Trading accounts to Funding accounts
(It might last for a few days) You can find more details in the relevant product documentation: Rules for the periodic transfer of untradable crypto dust from Trading accounts to Funding accounts. After the transfers, you can check the relevant assets and transfer history in your Funding account. You can also use the “Easy convert” feature to convert assets in your Trading account to other types of crypto. Thank you for your continued support.Published on Sep 4, 2023Updated on Nov 12, 2025Announcements