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Why is my accessible balance lower than my funds unavailable for withdrawal?
Your accessible balance and funds under the unavailable for withdrawal portion are calculated differently, which can result in the former being lower than the latter. The value of your accessible balance changes with the fluctuation of crypto value and trading activities. However, the value of your funds under the unavailable for withdrawal portion is a snapshot taken at the time of deposit. It does not change with the fluctuation of crypto value and trading activities.Published on May 13, 2024Updated on Apr 3, 2026342How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on Aug 2, 2023Updated on Feb 11, 2026135How do I buy crypto with a third-party channel in Australia?
Then select your preferred third-party channel in the Payment method before selecting Preview order. Insert the AUD amount and select your preferred third-party channel to buy crypto If you select the crypto that is not supported by your preferred third-party channel, you're required to purchase the USDT from your selected third-party channel first. Then, our platform will convert the USDT to your desired crypto.Published on Oct 25, 2024Updated on Nov 17, 20252Tokenized stocks FAQ
Tokenized stocks are issued by third-party providers. In this case, the third party provider will be Ondo. Depending on the third party provider, tokenized stock may vary in: Token structure Trading mechanics Fees Handling of corporate actions Always review the provider’s official documentation before trading. For more details on Ondo, you can refer to Ondo's official documentation here.2. What are the minimum trade sizes and fees?Published on Feb 2, 2026Updated on Mar 16, 20267How do I trade smart with the right leverage?
Note: recommend setting the leverage for all futures to 20x or lower. Access the trading page via the Trade entry and revise your leverage accordingly at the Isolated optionWhat are the benefits of setting a low copy trading leverage? Control risks: a low leverage can reduce potential losses and protect your assets from market fluctuations. Decrease chance of liquidation: a lower leverage reduces the risk of liquidation, which can help stop you from losing all your margin.Published on Aug 8, 2023Updated on Feb 9, 20261,031Why do I have to trade on OKX Liquid Marketplace?
Capital efficiency: Traders can leverage lower margin requirements using our smart portfolio margin tools to offset their positions in opposite directions and across different products. Lower executed fees compared to executing two individual outright trades. Customizable strategies: Carry trades (spot vs future/perp), futures spreads (future vs future/perp), call/put spreads, calendar spreads, butterfly spreads, condors, ratio spreads, diagonal spreads, back spreads.Published on Mar 13, 2024Updated on Oct 30, 202516How do I automate grid trading strategies on spot grid crypto trading bot?
Within the spot grid settings, the user sets the lower limit at 15,000 and upper limit at 25,000, placing the bot trade entry within the middle of the lower and upper limit. The bot will split up the trades equally across the Buy and Sells position, where Buy = USDT and Sells = BTC. When BTC moves downwards, the bot buys at every grid that allows a 4-6% profit (+-).Published on Feb 29, 2024Updated on Jan 30, 20261,774What's a limit order?
It will be based on the real-time market price and may be higher or lower than 53,000 USDC.Published on Aug 22, 2023Updated on Apr 3, 2026175How do I manually set up futures grid trading bot?
Next, enter the grid’s upper and lower price bound, and the total number of grids Then, select Arithmetic or Geometric to determine exactly how the grid lines are spaced Several details need to be configured to set up the futures trading bot Arithmetic mode will space grid lines at equal price intervals. For example, if you’re trading BTC with an upper price of 35,000 USDT and a lower price of 25,000 USDT, and 10 grids, each grid line will be 1,000 USDT apart.Published on Jun 6, 2024Updated on Mar 31, 2026100What's an OKX Flexible Loan?
Why is my second borrowing amount lower than the value of the additional pledge amount? If your current LTV is higher than the initial LTV when you're applying for the second loan, our system will first add the additional pledge amount to the original pledge rate, and calculate the remaining amount as the available borrowing amount.6. Why is the APR different hourly? Our APR is calculated hourly.Published on Dec 8, 2023Updated on Mar 3, 2026123What should I do if I deposit BTC less than minimum amount?
If the deposit amount is lower than the platform’s minimum deposit amount, the deposit won't be credited or refunded to the user. A notification regarding this update will appear as a pop-up on the crypto details page. Therefore, we recommend confirming the minimum deposit amount for the relevant token before making a deposit. For more details, please refer to: Why is there a minimum deposit amount for non-BTC? Where can I find the minimum deposit amount required for non-BTC?Published on Oct 15, 2024Updated on Feb 12, 202627Gas fees FAQ
Here are some practical tips to minimize gas fees: Choose off-peak hours: fees are lower when the network has less activity. Use tools like gas trackers to monitor optimal times. Set custom fees: on platforms like our Web3 Wallet, you can manually adjust gas fees. Lower fees may result in slower transaction times. Use Layer 2 solutions: explore Layer 2 networks like Arbitrum or Polygon for lower-cost transactions.Published on Feb 17, 2025Updated on Feb 27, 2026242How can I reduce trading fees?
Please participate in official campaigns (for example, referral programs) in a timely manner to access benefits such as fee rebates.Using limit orders To improve market liquidity, limit orders are charged lower fees than market orders. When trading, you may consider using limit orders, which are placed at a specified price and don’t execute immediately.Published on May 19, 2025Updated on Apr 7, 202664OKX DEX FAQs
Through the X Routing algorithms, OKX DEX automatically calculates the optimal transaction path and splits orders, providing users with the best quotes with lower slippage and lower network costs.Why do some tokens have higher slippage? Some tokens require a high slippage, such as SafeMoon, which is used for the buyback of liquidity pool tokens, crypto burning, and for incentivizing token holders.Published on Feb 5, 2026Updated on Mar 30, 20267What's the risk and runtime for Smart Picks?
Here's a quick guide: Conservative (Lower Risk): strategies like Arbitrage and Swing grid which have minimal risk (Delta < 0.05) Balanced (Moderate Risk): strategies, such as HODL grid, Spot Copy Trading, yield hunter, etc, which have steady risk levels.Published on Sep 26, 2024Updated on Feb 9, 2026267