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How do I determine my company type and understand which documents I need to prepare?
For example, if it's privately owned, publicly traded, or has the ultimate beneficial owners.Consult key people from your institution If you're still unsure, try reaching out to the following individuals or departments within your institution: Legal team: Your institution’s legal team should be able to provide guidance on legal matters, including institution classification and compliance issues.Published on 13 Oct 2023Updated on 12 Feb 2026136How do I use a physical security key to protect my account?
What is physical security key? A physical security key is a type of hardware-based authentication used to verify account access and transactions. Unlike software-based options, physical security keys work offline and are not reliant on cloud services, minimizing risks like account takeovers or unauthorized access.Why choose physical security key?Published on 10 Jan 2025Updated on 12 Feb 202617,997How do I avoid liquidation with trading tools and features?
It's important to understand the terms and conditions of our liquidation process to be fully prepared. Visit here to learn more about trading and risk management.Published on 2 Aug 2024Updated on 17 Nov 202516What should I do if I mistakenly withdraw crypto via the wrong network?
Return to the MetaMask wallet, select the network that you've wrongly transferred, or select Add a network to add the network Select or add the network you wrongly transferred on MetaMask 5.Published on 17 Mar 2023Updated on 26 Jan 20265,571How can I do spot trading with the Jupyter Notebook?
How can I create API keys? After signing in to our platform, go to Trade > Demo trading to create API keys for testing purposes Open Demo trading page Go to Profile and select Demo Trading API to create API keys. Open API to create API keys Create API keys for the different master/sub accounts you might have Select Create API key Select Trade in the Permissions to trade with the API key Select Trade in Permissions Now you have access to your API key, your Secret key, and your passphrase.Published on 29 Sept 2023Updated on 10 Sept 2025550OKX Australia - Refer a Friend Program
Each referrer can earn rewards for referring up to 5 friends within a 14-day period ("Referral Promotion Period"); once this limit is reached, no more rewards are available for the referrer for that period. If you meet the Requirements for the RAF Program, in accordance with these Terms & Conditions, you will be eligible to receive a reward ("Referral Bonus").Published on 30 Jan 2025Updated on 17 Nov 202523How do I become part of the OKX P2P Merchant Program?
Please prepare in advance to avoid your application being rejected due to insufficient preparation. To become a P2P Merchant Program OKX Maker, you need to complete verification, pay the required margin, and submit the necessary documents as requested. Once the platform approves your application, you can become a P2P trading Maker. The specific steps are as follows:1. Meet 4 verification requirementsCondition 1: Complete [Video Verification].Published on 25 Nov 2022Updated on 29 Jan 2026718Self-Managed Super Fund (SMSF) FAQ
This is general information only and not legal or financial advice.5. How should crypto be valued in an SMSF? We're not able to provide advice on how to value crypto for SMSF purposes. The ATO has specific requirements around asset valuation, and it's important that trustees follow those when preparing annual returns and audit documentation. We recommend speaking with your SMSF accountant or auditor to ensure valuations meet compliance standards.6.Published on 2 July 2025Updated on 3 Dec 2025How do I safeguard my Web3 wallet from fraudsters?
They instruct users to create wallets, leading to mnemonic phrases/private key disclosure, wallet theft, and asset loss.Fraud case study 5: Blockchain wallet multisignature scams The multisignature mechanism is a security measure gaining attention and usage among users. In this system, a wallet like TRON can be controlled by multiple users, requiring several signatures to complete a transaction.Published on 13 Dec 2023Updated on 27 Jan 2026990What do I need to do when I change my country of residence?
To guide you through each step, we've prepared detailed reference guides. If you need to close positions or manage unsupported assets, your transition journey will be customized to help you navigate these changes smoothly and efficiently.How do I change my country of residence?Published on 10 Apr 2025Updated on 16 Mar 2026549How do I request an increase in AUD deposit and withdrawal limits?
We strive to process requests as quickly as possible to ensure a smooth user experience.Will I always receive the limit increase I request? While we endeavor to accommodate your needs, approval of a limit increase is based on a thorough review of the submitted information. We can't guarantee that all requests will be approved.Do I need to pay any fee to request a limit increase? No, there's no fee for requesting a limit increase.Published on 15 Dec 2023Updated on 17 Nov 202510How do I create passkeys? (app)
If you want to create your passkey on a different device, select Other Options Select iPhone, iPad, or Android device Select iPhone, iPad, or Android device to create a passkey with other mobile devices Use the other device to scan the QR code and complete the authentication Select Security key (only available on iOS devices) Select Security key to create a passkey with your external security key Insert your security key and follow the instructions to create your passkeyVerify with passkey Here'sPublished on 16 Aug 2023Updated on 10 Apr 202612,954How do I create passkeys? (web)
Find Passkeys in the security center and select Set up 5. Select Enable passkeys and complete the security verification 6.Published on 16 Aug 2023Updated on 29 Jan 20264,259OKX Australia - New User Bonus Program
Past performance is not indicative of future performance - never risk more than you are prepared to lose. Read our Terms of Service and Risk Disclosure Statement for more information. Copyright © 2024 OKXPublished on 10 June 2024Updated on 17 Nov 202568How do I fix errors when submitting my institutional verification?
If you're unable to proceed as you're waiting for your team to prepare certain documents, you can continue working on other parts of the application. Use the progress bar on the side to navigate and fill out any remaining sections. Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again.Published on 10 Oct 2024Updated on 8 Oct 202560