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How to prevent phishing emails?
The links don't match the official domain Hover over any link (without clicking). If the URL doesn't belong to an official OKX domain, don't open it. When the email address looks correct but the content feels suspicious Even if the sender address appears to be official, you should be cautious if the email content includes unusual instructions such as clicking links or providing personal information. In such cases, you should further verify the email's authenticity.Published on Jun 24, 2025Updated on Dec 16, 20253List of DApps that temporarily don't support AA Smart Account
As AA Smart Account is just newly launched, not all on-chain DApps may support it. This can result in errors when interacting with them using an AA Smart Account. Below is a list of DApps that currently do not support the AA Smart Account. However, we are actively working with these teams to accelerate their support for the AA Smart Account. We believe that as the AA Smart Account continues to...Published on Aug 11, 2023Updated on Sep 12, 202583What does OKX NFT Marketplace offer but other platforms don't?
This feature not only provides unparalleled control over trades but also signifies a commitment to user-friendly interfaces. The emphasis on data inclusion and automatic parsing sets OKX apart, boasting an impressive 1.70 million collections and a staggering 670 million NFTs.Aggregator expertise In the realm of order aggregation, OKX sets a new industry standard with its bilateral buy and sell orders.Published on Dec 27, 2023Updated on Sep 12, 202524How can I protect myself from scammers?
Over time, they may introduce trading or investment opportunities and encourage you to scan QR codes or register on external platforms. These external platforms are often fraudulent. Once you deposit funds, there is a significant risk of permanent financial loss. If you encounter this behavior: Don't engage further. Don't transfer funds to external platforms. Don't scan unknown QR codes. Report the user immediately through the platform’s reporting or appeal function.7.Published on Aug 21, 2023Updated on Mar 3, 202612,075Affiliate FAQ
You attempt to be recalled by an affiliate but don't meet the recall criteria, preventing the establishment of the invitation relationship.2. Is it possible for me (as an invitee) to find out if I meet the criteria for recall by an affiliate? No, it's not possible.3. Under what criteria can I (as an invitee) be recalled by an affiliate? As an invitee, you might be recalled if you haven't made any deposits, trades, or logged in for over 180 days.4.Published on Dec 4, 2024Updated on Apr 6, 2026722How do I add OKX widget on my phone?
You might be prompted to authorize permission to Display over other apps, allow it to continue. Note: in case you've skipped the prompt, you may find this toggle from Settings > Apps > Menu > Special access > Appear on top > Make sure the toggle is on for OKX. (Optional) Select Preferences to configure the look & feel of the widget Drag the floating widget to the desired area on your device screenWhat's the recommended device settings?Published on Aug 15, 2023Updated on Apr 1, 20265,880How do I start trading cryptocurrency on OKX with Smart Trading?
Learn more about Signal trading here.How do I decide which Smart Trading product is best for me? Whether you're a crypto newbie dipping your toes into the market for the first time or a seasoned trader looking to optimize your strategies, Smart Trading has something for everyone.Published on Apr 7, 2024Updated on Oct 15, 202571Copy trading FAQ
What factors could stop me from copying a trade in copy trading?Published on Sep 15, 2023Updated on Jan 21, 2026How do I check if an email is officially from OKX via EML file?
If "From" and "Return-Path" don't match, the sender may be spoofed. Don't click suspicious links or attachments. If you are unsure, submit the EML file to OKX Customer Support for verification.Why can scammers make an email look real to you? Scammers can modify parts of an email's header to make the message appear as if it was sent from a legitimate domain, including an official address. This is possible because the email delivery protocol (SMTP) doesn't verify the true identity of the sender.Published on Nov 24, 2025Updated on Mar 4, 202615How do I display historic orders on the chart?
Below is how you can start displaying your historic orders on the chart: Select Display on the trading chart Head over to the main menu on the trading chart and select Display Select Historical Orders Tick the Historical orders option to enable it Your historical orders will appear on the chart Once the page loads up, look up the historical order Hover over the historical order to view the details of your historical trade.Published on Nov 29, 2024Updated on Sep 10, 2025417What's the multisig scam?
This means that while it might appear that you have control over transactions, malicious smart contracts give full control to the scammer, leaving you unable to access or manage your assets. Here are some tips to protect yourself against multisig scam: Be cautious of unsolicited requests Don't interact with smart contracts or sign any transactions from sources you don't trust or are unfamiliar with.Published on Aug 20, 2024Updated on Sep 12, 202595What's a private key/seed phrase?
To keep your assets safe, don't screenshot. To ensure that the backup seed phrase is correct, proofread the seed phrase multiple times and you can import the seed phrase to the Ether wallet to verify. Be sure to take care of your seed phrase that you've backed up. You can view and backup your seed phrase in your wallet.Published on Aug 24, 2023Updated on Apr 4, 20262,868OKX NFT FAQ
Uncheck "Don't show NFTs hidden by me". After that, you will be able to see the hidden collectibles on the NFT page. Tap the three-dot icon at the bottom right of the corresponding NFT and select Unhide to restore its display. 10. How do I report a scam NFT collection? If you suspect that an NFT collection is involved in fraudulent activity, you can contact our customer support team to report it. Please note that both the wallet and the marketplace operate on a decentralized architecture.Published on Jan 5, 2023Updated on Jan 27, 2026543I haven't received the verification code
Select other alternative authentication methods if your SMS code doesn't arriveOn the web Select call me instead if you can't receive the SMS code Select call me instead if you are unable to receive the code Note: Use a trusted device: If you're already logged in on another device, try completing the OTP verification on that device instead.Published on Aug 16, 2023Updated on Apr 7, 202632,711How does futures spread trading work on OKX Liquid Marketplace?
In other words, futures spread traders can profit when the market trends go up or down, or remain flat over the terms of the traded contracts. In crypto, future spread traders usually target either the Calendar spread or the InterCoins spread: Calendar spread: the spread between two contracts with the same underlying asset, the same notional quantity, but different expiry dates and opposite directions.Published on Mar 13, 2024Updated on Sep 10, 20256