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How do I protect my account from Trojan horse takeovers?
Account takeovers caused by trojans can be stealthy and difficult to detect — but with the right precautions, they’re also preventable. Learn how to recognize takeover signs, protect your account, and reduce risk.How do hackers take over my account using a Trojan horse? Trojan horse viruses can grant hackers remote control of your device — often where your critical accounts are already logged in.Published on May 30, 2025Updated on Feb 5, 202612How do I stay safe from phishing SMS using the name OKX?
First example of phishing SMS; these aren't legitimate OKX messages, and responding to them could result in account takeover or asset loss. Second example of phishing SMS Third example of phishing SMSHow can I protect myself? It’s essential to remain cautious and informed. Here are a few simple but powerful steps you can take to stay safe:What I should do: Always verify information directly through the OKX app or official website. Avoid relying solely on SMS.Published on May 9, 2025Updated on Mar 4, 2026322How do I use a physical security key to protect my account?
You can use a hardware security key in two main ways:1. Passkey Based Authentication Use your hardware security key to verify your identity during logins and key actions—such as withdrawals—offering an extra layer of security against unauthorized access.Published on Jan 10, 2025Updated on Feb 12, 202618,330What can help prevent P2P crypto scams and protect my assets?
Do validate that the cash received is legitimate and the amount accurate before releasing any crypto assets. During meetups, always bring someone you trust and never go alone when conducting offline transactions.6. Account takeover scams Account takeover scams are a growing threat in crypto space, where scammers trick users into unknowingly granting them access to their accounts.Published on Sep 2, 2023Updated on Feb 12, 20261,460How long does it take for a deposit to be completed?
The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees typically result in a higher processing priority by miners.Deposit verification method Number of confirmations: different tokens require a different number of confirmations for deposits to complete.Published on Oct 17, 2024Updated on Jan 1, 2026421How to prevent phishing emails?
Knowing how to spot these emails is one of the best ways to protect your assets.How do phishing emails typically work? Scammers often send emails that look very similar to official messages. Their goal is to deceive you into taking actions that put your account at risk, such as clicking a malicious link or sharing sensitive information.Published on Jun 24, 2025Updated on Dec 16, 20253How do I reverse my trading position with one tap?
Best used in highly liquid trading pairs for smoother execution. Learn more about other trading-related topics here.Published on Jul 5, 2025Updated on Apr 6, 202610What's a futures trading bot and how do you automate trades with it?
You can learn more about leverage and margin requirements in this dedicated guide.How do you automate buys and sells with OKX’s futures trading bot? The futures grid trading bot is currently available for both perpetual contracts and futures contracts.Published on Dec 26, 2023Updated on Oct 29, 202535What can I do if my device is running in an unsafe environment?
Android devices do not enable root by default. If a device is rooted, malware could exploit the root privileges to attack the system, creating unnecessary security threats. For this reason, when the OKX app detects that your device is rooted, you will receive a security prompt to help prevent the loss of assets.What should you do?Published on Jan 19, 2023Updated on Feb 12, 2026299OKX DEX User Guide (Web)
If you do not have a wallet yet, you can download the OKX Wallet browser extension. For more details, refer to the article. How do I manage my wallet? Step 2: Deposit assets After securely backing up your wallet, you can deposit assets into your wallet to start trading. Tap Receive, search for the crypto you want to trade, and enter the asset details page to obtain the receiving address.Published on Aug 25, 2023Updated on Feb 12, 20261,015How do I manually set up futures grid trading bot?
This new feature is designed to help you maximize your trading strategy with more flexibility and ease, ensuring that your bots remain aligned with your evolving goals.How do I use the Edit Parameters feature?Published on Jun 6, 2024Updated on Mar 31, 2026102What's a dusting attack?
Therefore, the best method of countering dusting attacks is to eliminate the dust in your wallet.What should I do if I encounter a dusting attack? In Web3 ecosystems, dusting attacks may occur in different scenarios. The recommended actions depend on where the dust appears. Web3 wallets: If dust appears in your wallet, you can usually ignore it and continue managing your assets as usual. Avoid interacting with the dust or transferring it.Published on Oct 4, 2024Updated on Mar 3, 202613How do I deposit EUR with Easy transfer?
Why do I need to verify my identity before making a deposit with "Easy transfer"? We ask you to verify your identity to follow local regulations, keep our platform secure, and help determine the best payment methods for your region. The "Easy transfer" payment method is only available to European Union (EU) customers who have completed account verification.5. What forms of payments does "Easy transfer" offer on our platform?Published on Feb 10, 2026Updated on Mar 19, 20261How do I switch Profit and Loss (PnL) value and percentage display?
Switching between PnL value and percentage allows you to view your performance in different ways: Value: Shows the actual profit or loss in the currency you are trading. Percentage: Shows the profit or loss as a percentage of your investment, providing a clearer picture of your return on investment (ROI).How do I switch the PnL display from value to percentage or vice versa on the web?Published on Jul 7, 2024Updated on Apr 8, 202647How do I manually set up spot grid trading bots?
When you stop the bot, all your funds—including any interest earned from Simple Earn—will be returned to your trading account.How do I set up Simple Earn feature in Spot Grid trading bot?Published on Jun 6, 2024Updated on Nov 17, 2025207