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What is the New User Full Rebate Program?
How do I enroll in this New User Full Rebate Program?Published on Mar 16, 2026Updated on Apr 6, 2026What are the new trading fees for EEA users?
Tier Assets (EUR) OR 30-day Trading Volume (EUR) New Maker Fee New Taker Fee 24h Crypto Withdrawal Limit (USD) Regular User 0 – 20,000 0 – 100,000 0.20% 0.35% 10,000,000 VIP 1 20,001 – 25,000 100,001 – 250,000 0.18% 0.30% 24,000,000 VIP 2 25,001 – 50,000 250,001 – 500,000 0.15% 0.28% 32,000,000 VIP 3 50,001 – 250,000 500,001 – 2,500,000 0.10% 0.25% 40,000,000 VIP 4 250,001 – 500,000 2,500,001 – 5,000,000 0.05% 0.23% 48,000,000 VIP 5 500,001 – 1,000,000 5,000,001 – 10,000,000 0.00% 0.20% 60,000,000Published on Sep 16, 2025Updated on Oct 15, 2025256How do I explore new tokens?
This feature will help you identify new potential trends. New Tokens: this section provides an overview of newly listed tokens to help you stay informed about the latest token releases. Trending Tokens: this section identifies the tokens with the most significant increase in traders in the last 24 hours. Make sure you look into this when exploring new tokens. Market Capitalization: explore the top tokens ranked by market capitalization.Published on Aug 9, 2024Updated on Nov 17, 2025How do I discover new tokens?
This feature will help you identify new potential trends. New Tokens: this section provides an overview of newly listed tokens to help you stay informed about the latest token releases. Trending Tokens: this section identifies the tokens with the most significant increase in traders in the last 24 hours. Make sure you look into this when discovering new tokens. Market Capitalization: explore the top tokens ranked by market capitalization.Published on Aug 9, 2024Updated on Sep 10, 202555How do I explore new trading opportunities on OKX?
Select the Explore option at the main menu bar Under the Feed section, you'll be able to receive crypto news and updates Select the Feed option to load up the current news update Select Feed and you'll be able to find the latest news and X platform update within the Feed page Read through the latest news update from the FeedHow do I see the latest feed for a specific crypto?Published on Jan 17, 2025Updated on Oct 15, 20253How do I authorize a new device when I log in?
Open it to review new login info and confirm or cancel authorization. You'll also need to input the security code (one-time password) that they see from the new device to the old device.Security verification Where users have to input all one-time passwords from security features of what you've bound with your account, such as mobile, email, authenticator. Phone verification: when you request phone verification, we'll call the phone number linked to your account.Published on Aug 31, 2023Updated on Apr 9, 202613,757What are Source of Funds (SoF) and Source of Wealth (SoW)?
Crypto mining Mining Payout Statement Shows mining rewards Mining Monitor Screenshots Must be from recognized platforms (For example: 2Miners, Nanopool) Equipment Purchase Receipt Shows ownership of mining hardware Tax Document Shows mining income claims Others Proves mining operation Sale of assets (non-digital) Brokerage Account Statement Shows the sale of securities Sale Record Shows official transaction records Legal Professional Letter Shows asset sale details (For example: Lawyer's confirmationPublished on Dec 24, 2024Updated on Apr 3, 2026748Why is my deposit locked?
Deposit locked due to P2P T+N risk control being triggered When you're buying crypto through P2P trading, our risk control system will comprehensively assess your transaction risks and impose N-day restrictions on the withdrawal and P2P sales of the equivalent amount of assets in your transaction. It's recommended that you wait patiently for N days and the system will automatically lift the restriction.2.Published on Dec 19, 2023Updated on Mar 3, 2026971Forced Loan Repayment, Credit Line Liquidation and Risk Unit Terms and Conditions
Both deltas must be ≤ 90% of the limit to avoid restrictions. ≥12 hours at 100%–130% + buffer or ≥ 130% +buffer Trading frozen All open orders will be canceled; opening new positions or spot trading will be disabled. You can only close derivatives positions or repay liabilities. Both deltas must be ≤ 90% of the limit to avoid restrictions.6. Restrictions on Option Trading For VIP Loan users, only accounts with no option positions will be allowed to be added to risk units.Published on Mar 12, 2025Updated on Dec 9, 202531How do I update my email?
New email field Select Send code in both the New email authentication and Current email authentication fields.Published on Sep 6, 2023Updated on Oct 15, 20251How do I update my login password?
or email address and select Confirm Fill in the below information and select Next: New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Confirm new password You'll be prompted to complete the Security authentication by inserting your 2-factor authentication code and select Confirm Your New password will be updated and direct you to the login page to re-enter your account info and new login password An email/SMS notification will be sent out once thePublished on Aug 22, 2023Updated on Oct 15, 202529How do I migrate my email address or phone number to another account? (web)
For email address migration Go to Profile and select Security Find Email verification and select Change email if you would like to update your email Enter your email in the New email field Select Send code in both the New email code and Code for original email fields. We'll send a 6-digit verification code to both your new and current email.Published on Aug 22, 2023Updated on Apr 1, 2026385How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
This happens due to: Fees being charged in different currencies (BTC for buys, USDT for sells) Exchange rules preventing the sale of amounts below the minimum tradable quantity This leftover BTC stays in your bot and is returned to your wallet when the bot is stopped.How are Grid Profits estimated in this case?Published on Jun 20, 2025Updated on Nov 26, 202555How do I change my phone number?
Select Send code in both the New phone SMS verification and Current phone SMS verification fields. We'll send a 6-digit verification code to both your new and current phone numbers.Published on Sep 7, 2023Updated on Nov 3, 20253What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?
We recommend bookmarking the new URL for convenient access.Published on Jul 2, 2025Updated on Nov 17, 2025169