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Be extra cautious when approached through social media platforms like Facebook or Telegram.What should I do if I have fallen for a scam? For more details on what to do during or after a scam, check out this article.Published on Sep 28, 2023Updated on Feb 6, 20262,639How do I identify OKX official accounts?
You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.Facebook Go to Facebook page, copy the Facebook page link. Copy the Facebook page link Go to our channel verification to verify the page link. You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.X To verify the official pages: Verify official page: go to the page and copy the X page link.Published on Aug 11, 2023Updated on Jan 26, 20265,367What attestation do we need to agree to when verifying as an institutional customer?
Applicant has read, understands, and agrees to be bound by OKX’s Terms of Service (hereinafter the “Terms”), and any modification or amendment thereto for as long as it uses the Services (as defined in the Terms); B. any information and/or documentation provided in connection with its application to open or maintain an account or subaccount on OKX (collectively, the “Application Documentation”) by Applicant previously or herewith is true, accurate, correct, and complete; C. any Application DocumentationPublished on Feb 5, 2024Updated on Oct 8, 2025131What should I do during or after a scam?
Relevant platforms may include WhatsApp, Telegram, Wechat, Line, Facebook, Instagram and etc. Screenshot key information: capture crucial transfer information, including the scammer's address, transfer screenshots, the scammer's false claims, and other scam website information. Ensure that the screenshots are clear and include timestamps and transaction details.Published on Mar 11, 2024Updated on Mar 4, 2026736What's OKX Affiliate Program in EEA?
To learn more about the sub-affiliate link rules, please read Sub-affiliate Link Rules. *Not all products available in all regions.What are my ongoing compliance obligations? You acknowledge that your role as an affiliate or sub-affilate includes engaging and educating your audience in a manner that adheres to the highest standards of integrity and regulatory compliance. Compliance with these obligations is essential to protect both your reputation and OKX’s interests.Published on Sep 27, 2023Updated on Jan 22, 20261OKX Learn to Earn: BTC halving 2024 event rules
Read the rules below to learn more.When does the event take place? 28 March 2024, 00:00 UTC - 30 April 2024, 23:59 UTCHow do I participate? Read the provided learning materials and answer all the questions in the quiz. Claim your reward after correctly answering all the questions in the quiz. Rewards shall be distributed to your OKX account within 48 hours upon successful KYC completion. Note: before claiming the reward, you must complete the identity verification on your OKX account.Published on Mar 26, 2024Updated on Aug 28, 20256,676Unseen City Shirts - Blue Moon - NFT FAQ
Residents of Australia, the Bahamas, Bangladesh, Belgium, Bolivia, Brazil, Canada, China, Crimea, Cuba, Donetsk, Hong Kong, India, Iran, Iraq, Italy, Luhansk, Malaysia, Malta, Mexico, North Korea, Philippines, Singapore, Syria, Russia, Thailand, the Netherlands, Ukraine.Published on Apr 25, 2024Updated on Dec 4, 20252How can I do spot trading with the Jupyter Notebook?
How can I read my account balance? For more information on how to read your account balance, please read our dedicated guide.Published on Sep 29, 2023Updated on Sep 10, 2025552What's OKX Affiliate Program?
account security, you’ll be removed from the affiliate program if suspicious activity is detected, including but not limited to: Redirecting users to OKX from websites that resemble the OKX official website, including: Websites mirroring the look and feel of the OKX website Websites with similar URLs as our official URL (www.okx.com), such as www.okx.xxx.com Websites loaded with OKX logos as clickbait Using social media accounts that resemble the OKX official social media account, including X, FacebookPublished on Sep 27, 2023Updated on Apr 2, 20263,215How do I migrate my email address or phone number to another account? (web)
Please read it carefully and check the agreement boxes Read through the consequences of closing the account Select close account and Yes, I'm sure to confirm the request Enter the 2FA code to complete the request Note: Transfer all the assets before migrating email from the other account, which will be closed to prevent data and asset loss. You're not allowed to withdraw your assets after the account is closed.Published on Aug 22, 2023Updated on Apr 1, 2026386How do I freeze my account? (web)
However, if you decide to unfreeze the account, you can unfreeze it at anytime by logging into your OKX app and completing a security check.Getting started Log in to your account at okx.com and go to the security center (Profile icon > Security) Find Account management at the Security Center page, select Freeze account Opening Freeze account page Read what'll happen after freezing your account What'll happen after you freeze your account Select Freeze accountPublished on Aug 22, 2023Updated on Mar 24, 2026399How do I add my emergency contact?
Select Emergency contact under Advanced security Read the description and guide on the introduction page, before proceeding to add emergency contact. Learn more on emergency contact Enter your contact details. Fill in all the requested details of your emergency contact Toggle on Let OKX notify this contact option if you’d like us to send them a heads-up that they’ve been listed as your emergency contact.Published on Jul 24, 2025Updated on Feb 12, 2026264How do I freeze my account? (app)
However, if you decide to unfreeze the account, you can contact our customer service for assistance.Getting Started Open your OKX app and select Menu Select Menu at the top left corner Go to Profile and Settings and select Security Find Account management at the Security page, select Freeze account Select Reason to freeze account Read what'll happen after freezing your account What'll happen after you freeze your account Tick the relevant terms if you confirmed freezing it and select Freeze accountPublished on Jul 11, 2024Updated on Apr 5, 20267Belgium risk warning
certain cases may be very recent and not yet adequately tested; If one loses the identification code or password giving access to the virtual wallet in which the virtual currency is stored, the currency held therein will be irretrievably lost; Virtual currencies are currently accepted as a means of payment to a limited extent, and in most countries there is no legal obligation to accept them; For more information about the risks associated with an investment in virtual currencies, we advise you to readPublished on May 14, 2024Updated on Nov 17, 2025415How do I find my deposit address and tag/memo/comment?
Here's where you can find the address and tag/memo when depositing.On the app Open your OKX app, select Assets > Deposit > Deposit crypto Select the crypto you want to deposit, then select the designated deposit network You'll see your Deposit address and tag/memo/comment if it's required Note: if your selected crypto comes with a tag/memo/comment, there is a Deposit reminder that you need to read and acknowledge before viewing the deposit details.Published on Aug 22, 2023Updated on Apr 14, 202668,629