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RUB bank payment method update
Dear OKX users: In order to provide a better user experience, we have scheduled a major update of the settings for the local bank payment methods on the P2P RUB market. All the affected payment methods will be updated daily between June 9, 2023 and June 22, 2023. Please update your "card number" in order to continue using your preferred payment methods We apologize for the inconvenience, OKX P2P teamPublished on 9 Jun 2023Updated on 17 Nov 2025AnnouncementsImportant updates to payment methods in: COP, ARS, MXN and PEN
MXN The "Bank account number" field will be replaced by "Bank Account number (CLABE)" for these payment methods: Banco Regional, STP, Afirme, Banco del Bajio, Bank of America, Banorte, BBVA, Citibanamex, HSBC, Inbursa, Klar Bank, Santander, Scotiabank. Please update your payment details with your 18-digit "Bank Account number (CLABE)" by 10:00 on January 7, 2025 (UTC-4). After this date, the old "Bank account number" field will be removed for these payment methods. 3.Published on 10 Dec 2025Updated on 19 Dec 2025AnnouncementsWhat is sub-account?
A sub-account is a secondary account connected to your OKX account. You can create multiple sub-accounts to diversify your trading strategies and reduce risks. Sub-accounts can be used for spot, spot leverage, contract trading, and deposits for standard sub-accounts, but withdrawals are not allowed.How do I create a sub-account?Published on 22 Aug 2023Updated on 4 Mar 2026FAQ1,832Introduction to Unified Account
After logging in to the sub-account, users can set up the account mode of sub-account separately. Users who have multiple sub-accounts can go to the sub-account management page to set the account mode after logging in to their master accounts. The types of account modes that can be set for all master and sub accounts are the same, and different modes can be set for different sub accounts.Published on 23 Dec 2020Updated on 2 Dec 2025Product documentationOKX Wallet supports Account Abstraction, create Smart Accounts with one click
We are very pleased to announce that we have supported account abstraction on August 2, 2023, allowing one-click creation of smart contract accounts. You can now upgrade to the latest version of the App (version 6.26.0), go to OKX Wallet - Wallet Management - Add Account , and add your smart account. What is a smart account? Smart account is a new generation of wallet account based on the Account Abstraction proposal (EIP-4337).Published on 2 Aug 2023Updated on 17 Nov 2025AnnouncementsWhat are Source of Funds (SoF) and Source of Wealth (SoW)?
income (past 12 months) Accountant Letter Issued within the last 3 months with business ownership confirmation Distribution Record Shows recent profit withdrawals or distributions Others Issued within the last 3 months with compensation or business ownership confirmation Investment returns Investment Account Statement Issued within the last 3 months Retirement Account Statement Issued within the last 3 months Brokerage Statement Issued within the last 3 months Bank Statement Shows investment incomePublished on 24 Dec 2024Updated on 3 Apr 2026FAQ747What is AA Smart Account?
By default, you will see the first account in your wallet. Select Add Account to retrieve your AA Smart accountFAQ1. What are the differences between Externally Owned Accounts, Contract Accounts, and AA Smart Accounts? Externally Owned Accounts (EOAs) are accounts where we have direct control over private keys, such as those created using seed phrases, keyless wallets, or hardware wallets in OKX Wallet. Contract Accounts (CAs) are controlled by code logic and do not possess private keys.Published on 4 Sept 2023Updated on 9 Feb 2026FAQ6,099Announcement on migration to Unified account
VIP loan In the future, we will carry forward the advantages of the Unified account mentioned above, and provide more innovative functions, including Multi-chart mode, Layout library, Arbitrage mode, Trading bot mode, Saving Service upgrade and continue to be the leader of innovative trading experience in the industry. Manual borrow mode (a margin borrow mode that users can trade after a collateralized loan) will soon be available with Unified account on December 16, 2021.Published on 2 Sept 2021Updated on 17 Nov 2025AnnouncementsHow do I create accounts in bulk and send crypto to multiple accounts simultaneously?
On the app Open our app, and select Wallet Select More, then select Add accounts in bulk Select Add accounts in bulk to create multiple accounts in a wallet at one time Select your preferred wallet in the Select wallet field, and insert the total number of accounts that you want to create in the Number of accounts field, then select Add. The accounts will be generated accordingly Note: you can create up to 99 accounts at one time.Published on 27 Sept 2024Updated on 17 Nov 2025FAQ59OKX to periodically transfer untradable crypto dust from Trading accounts to Funding accounts
(It might last for a few days) You can find more details in the relevant product documentation: Rules for the periodic transfer of untradable crypto dust from Trading accounts to Funding accounts. After the transfers, you can check the relevant assets and transfer history in your Funding account. You can also use the “Easy convert” feature to convert assets in your Trading account to other types of crypto. Thank you for your continued support.Published on 4 Sept 2023Updated on 12 Nov 2025AnnouncementsRules for the periodic transfer of untradable crypto dust from Trading accounts to Funding accounts
After the transfers, you can check your Funding account for the relevant assets and transfer history.Published on 28 Aug 2023Updated on 12 Nov 2025Product documentationWhat should I do if I forget my OKX wallet password?
Comparison: Traditional Bank Accounts vs Web3 Wallets Category Traditional Bank Account Web3 Wallet Password recovery Reset by the bank Only recoverable via seed phrase or private key Asset control Custodied by the bank Fully controlled by the user Risk responsibility Partial compensation may apply User bears full responsibility Important Notes on Backing Up Seed Phrases and Private Keys To ensure the safety of your assets, please follow these best practices when backing up your seed phrase or privatePublished on 28 Oct 2022Updated on 7 Apr 2026FAQ13,374Rules on Managed Trading Sub-accounts
What is a managed trading sub-account A special sub-account type where investors entrust their sub-accounts to trading teams It can guarantee the asset safety of investors and the strategic safety of trading teams, and both parties can enjoy a better VIP rate during the binding periodWhat types of users are suitable for creating managed trading sub-account Users suitable for creating managed trading sub-account are below: Investors create multiple managed trading sub-accounts and authorize differentPublished on 4 Apr 2023Updated on 11 Apr 2025Product documentation4 Steps to Keep Accounts Safe
How to active Google Authenticator Step 1 Please download Google Authenticator on App Store Step 2 Login your OKX account, and press “Security”- “Google Auth”-“Set”. It will show a OR code. Step 3 Open Google Authenticator App, and select “Account Setting”- “Scan barcode”. Your phone will appear 6-digital code after scanning QR code. Step 4 Complete setup by entering the 6-digital code. Google Authenticator will now be linked to your OKX account. Other Safety Tips 1.Published on 3 Oct 2017Updated on 17 Nov 2025AnnouncementsThe Recommendations to Improve OKX Account Safety
OKX users: Recently, there were some OKX accounts that were accessed abnormally. Due to OKX security system, all withdrawals were unsuccessful; however, the transactions were chaotic and caused certain losses. The reasons for abnormal account access: 1. The password is not properly kept and password setting was simple. 2. Personal computer is infected with a virus or users logged in account on the public computer. 3.Published on 30 Sept 2017Updated on 17 Nov 2025Announcements