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P2P featured ad policy (MENA region)
This policy outlines the eligibility criteria and selection process for featuring ads on our P2P marketplace. Featured ads are displayed at the top of the marketplace, offering increased visibility and potential for higher trading volume for eligible merchants.How can I be eligible for the P2P featured ad? Merchant Tier: only Diamond Merchants are eligible for featured ad.Published on 6 Apr 2024Updated on 15 Oct 202521How do I secure my account after detecting unusual activity?
For added protection, clear your browser cache and cookies during this process.Two-factor authentication If you find that the Google Authenticator has been linked and that the action was not performed by you, please reset it immediately. For added account security, we highly recommend enabling two-factor authentication (2FA). Follow the instructions here to link your authenticator. Note: always back up the QR code during setup in a safe place. You’ll need it if you ever switch devices.Published on 21 Mar 2025Updated on 12 Feb 202632What's the P2P Merchant Program?
This program consists of three tiers, which are Lite, Super and Diamond Merchant: Higher merchant tiers enjoy more benefits and features Users that have completed their verification will become Lite Makers, which can enjoy access to basic features such as posting sell ads, having up to 5 pending orders, and trading up to 10,000 USD per sell ad.Published on 5 Sept 2023Updated on 25 Feb 2026600How to add personalized messages for custom price alerts?
Once you’ve configured the alert and added your message, select Add alert to confirm Your personalized Custom Price Alerts will now notify you when the set price threshold is reached, along with the added message to guide your decisions. This streamlined feature keeps you informed, organized, and ready to capitalize on market movements effortlessly. If you're looking at setting the price alert on your trading chart, learn more by visiting here.Published on 6 Feb 2025Updated on 10 Sept 20253Building RFQs
The first leg can be added by tab the "custom strategy" button and selecting one or more instruments from the menu that opens up by tab "B" for "Buy" or "S" for "Sell" next to the instrument and indicating the quantity. Alternatively, the first leg can be added by select on one of the icons in the "Pre-Defined Strategies" section. Some of these are one leg and some are two.Published on 30 Jun 2022Updated on 9 Apr 202630How do I enable allowlist? (app)
New Address Withdrawal Lock: If New Address Lock is enabled, newly added whitelist addresses cannot be used for withdrawals for 24 hours, adding extra security.Published on 14 Aug 2023Updated on 31 Mar 20261,904Disabling cloud sync on your authenticator app
For added security, we recommend disabling cloud sync. Understanding cloud sync and its potential risks Authenticators (such as Google Authenticator) often have a cloud sync feature. This means that if your third-party account (e.g., Google account, Microsoft account) is logged in on another device, you can view the verification codes from that account’s Authenticator on the other device.Published on 12 May 2023Updated on 10 Apr 20264,600How to avoid deposit of unsupported tokens?
Stay updated As the crypto asset market evolves, new tokens may be added or removed. Check our announcements regularly to stay informed about the latest supported tokens. Note: By following these steps, you can effectively avoid depositing unsupported tokens, ensuring the security of your assets.Published on 16 Oct 2024Updated on 12 Feb 2026388How do I enable allowlist? (web)
Note: when adding address, you can save the network selected as an EVM network address to withdraw other crypto from this network. If you see an “Invalid address” prompt when adding a withdrawal address, possible reasons and solutions include: Tag not provided: Some tokens (such as XRP) require a tag. Please make sure the tag is filled in correctly. Some tokens require internal transfers: If you’re withdrawing a token with tag to another OKX user, please select Withdraw to OKX Users.Published on 14 Aug 2023Updated on 12 Feb 2026417Google Pay – Additional Terms
Jurisdiction Limits The Card cannot be added to Google Pay accounts registered in countries where crypto-linked cards are restricted. If you relocate, you must delete the token and re-enrol once your new address is verified. No Warranty Google Pay and the tokenised Card are provided “as is” and without warranties.Published on 8 Aug 2025Updated on 3 Oct 202511How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Enabling trade confirmations provides an added layer of control and mindfulness to your trading process. This feature prompts you to review your trade details before execution, ensuring that every decision aligns with your trading strategy and goals. It's particularly beneficial for beginners who are still gaining confidence in their trading skills or for experienced traders who want to minimize the chances of making impulsive decisions during volatile market conditions.Published on 28 Nov 2024Updated on 10 Sept 202512Spot copy trading: lead trader FAQ
You have the opportunity to lead spot trades with 297 cryptocurrency pairs at the time of launch, with more pairs being added gradually. Keep an eye out for upcoming announcements on new cryptocurrency pairs being added!5. As a lead trader, how do I get traffic exposure on OKX? There are two ways to increase traffic exposure to your profile on our platform.Published on 18 Oct 2023Updated on 3 Mar 202667Pay Account FAQ
For added security, it also includes a recovery feature to ensure you don't get locked out of your assets. By combining top-notch security with advanced cross-network compatibility and convenient features like fee-free transactions on X Layer, Pay account make it easier than ever to manage your crypto.Do I have to have an OKX exchange account to have a Pay account?Published on 16 Sept 2025Updated on 3 Dec 2025How do I supercharge my trading with Alertatron's automated solutions?
There are three main steps: Creating a set of OKX API keys: Visit here to learn more Adding the API keys to Altertatron: Visit here Amazing, you can now send your first test order!Published on 28 Mar 2024Updated on 8 Oct 20251Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
Then, submit the request and complete the necessary password or verification steps.Important note: If you’re withdrawing to a saved address from your address book, the Tag/Memo field may not appear, as it was already saved when the address was added. If the Tag/Memo is entered incorrectly, the funds may not be credited successfully. In this case, please click the Get help button below to submit feedback and contact our support team.Published on 22 Aug 2023Updated on 4 Mar 2026414