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How do I change the chart type?
This integration significantly boosts your analytical abilities, empowering you to make smarter, well-informed trading decisions. Three chart types available; Original, TradingView and Depth and once selected, you're set to use the features While charting in the TradingView view, you can to use the features that are on original chart experience.Published on Nov 5, 2024Updated on Sep 10, 2025FAQ13Know Your Business (KYB) FAQ
KYB, short for "Know Your Business," is the process of verifying the identities of our institutional customers and any associated individuals with ownership or control, as well as understanding the nature and purpose of your institution’s relationship with OKX.Why does OKX conduct KYB? OKX is required to conduct KYB in accordance with financial crime regulations.Published on Jan 29, 2025Updated on Sep 27, 2025FAQ30How do I set up TP/SL with the Order line?
To help you make a better trade, we included an estimated profit and loss as well Adjust your TP according to your preference Similarly, move your SL positioning along the Y-axis to adjust your stop loss Adjust your SL according to your preference For additional tips on setting up TP/SL, visit here and discover more about TP/SL here.Published on Jun 21, 2024Updated on Dec 3, 2025FAQ175Iceberg strategy
These orders will be placed in the market according to the latest best bid and ask price as well as the parameters set by the user. When one of the smaller orders has completely filled, or the latest market price has deviated significantly from the price of the current order, the others orders will be executed progressively. 2. Sample Case (BTC/USDT) A user would like to buy BTC at a price below 20,000 USDT and does not want to increase the cost.Published on Jun 17, 2022Updated on Apr 1, 2025Product documentationHow do I verify my identity with ID and selfie photos?
If you're required to provide a selfie holding an ID during the verification process, make sure you follow the instructions below: The ID you're holding should be the same as the one you photographed in the steps described above; The photo side of your ID should be facing towards the camera; Take your selfie in a well-lit space; Make sure the info on your ID is clearly legible; Make sure your face is fully visible, unobstructed by masks, hats, or glasses, etc.; Make sure your ID isn't blocking yourPublished on Sep 4, 2024Updated on Mar 10, 2026FAQ44What are sanctions?
They can be general or specific, as well as economic, financial, or political, and can restrict trade or movement. By far not all countries apply the same sanctions, and sanctions do not only attach to activities within a country’s borders. If there is one thing sanctions have in common, it is that breaches are often serious and accompanied by fines or incarceration.Published on Sep 1, 2024Updated on Nov 17, 2025FAQ3What onboarding information is required for the non-profit organization (NPO)?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the NPO, as well as the identity of each key person involved. Complete the verification process by filling out the template below. Sign, scan, and upload the account opening authorization form (a board resolution containing such authorization is also acceptable). Learn more about the types of institutions that are supported by us here.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ71What are untradable assets?
Once OKX ceases trading on a crypto, deposits of the crypto will be paused as well. To maintain a healthy cryptocurrency ecosystem and enhance project liquidity, OKX continuously monitors listed cryptocurrencies, trading pairs, and futures. Based on market performance, user feedback, and potential risks, OKX may delist certain cryptocurrencies, trading pairs, or futures.4. Airdrop crypto For the airdrop crypto that don’t support trading, you can’t trade these crypto in OKX.Published on Sep 26, 2023Updated on Apr 6, 2026FAQ3,919Interest Calculation
Any liabilities that are incurred during this period will be recorded as well. Example: When a user borrows money at 14:55, user interest is not recorded at this time. At 15:00, the user's interest is calculated through liabilities. At 15:00, interest deduction occurs. If the user pays off the borrowed currency at 14:57, interest will not be accrued. The link of Borrowing data: https://www.OKX.com/balance/report-center/unified/borrowing-data/interest-rate-and-limit 3.Published on Dec 16, 2020Updated on Nov 6, 2025Product documentationWhat onboarding information is required for a family office?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the family office, as well as the identity of each key person involved. Learn more about the types of institutions that are supported by us here.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ69What onboarding information is required for a Publicly Traded Company?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the publicly traded company, as well as the identity of each key person involved. Learn more about the types of institutions that are supported by us here.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ76What onboarding information is required for a Trust?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the Trust, as well as the identity of each key person involved.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ113What onboarding information is required for a privately owned financial institution?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the privately owned financial institution, as well as the identity of each key person involved. Learn more about the types of institutions that are supported by us here.Published on Oct 13, 2023Updated on Sep 27, 2025FAQ147What should I do if facial recognition fails?
Device-related issuesApp permissions Kindly ensure that our app has been granted permission to access your phone's photo album and camera, as well as permission to use storage space. You can configure this through your phone's app permission settings.App version Update the app to the latest version and try again.Published on Oct 11, 2024Updated on Apr 6, 2026FAQ434What should I do during or after a scam?
Report to local enforcement: report the incident to local police or law enforcement agencies and provide as much detailed information as possible, including the time, location, and amount involved, as well as the chat records, screenshots of transfers, and other evidence you collected. Provide feedback to platform customer service: if the (suspected) scam occurs on a cryptocurrency exchange platform, immediately contact customer service and provide them with feedback on the situation.Published on Mar 11, 2024Updated on Mar 4, 2026FAQ730