If you need further help, select Chat with agent in the chat bubble to connect with a customer support agent. Note: If you haven't logged in to your account, please select your country of residence when interacting with OKX Assistant before proceeding.

If you call it, you’ll be connected to someone impersonating our agent who may then guide you through a bogus account verification process—ultimately leading to loss of access to your wallet. First example of phishing SMS; these aren't legitimate OKX messages, and responding to them could result in account takeover or asset loss. Second example of phishing SMS Third example of phishing SMSHow can I protect myself? It’s essential to remain cautious and informed.

Example for scammers pretending to be customer service agents from well-known platforms5. Crypto gift scams One of the latest tactics involves scammers using "gifts" or "bonus events" to deceive users into transferring funds. These scams may appear as legitimate opportunities to learn about trading or participate in exclusive promotions. However, the end goal is always the same: to gain unauthorized access to your funds.