If you’ve confirmed your funds aren't in, and the deposit/trade shows as completed for over 2 hours, reach out to our Support team via OK Assistant on Support Center with your TxID/order ID. This helps the support team track and resolve the issue quickly.

your iCloud account and select the Apps menu to access your Contacts Open your contact in iCloud Select the (+) below profile and select Create New Contact Create a new contact to whitelist Populate all the fields and be sure to add okx.com Add email to whitelist Lastly, select Done to complete the email whitelistOutlook Log in to your Outlook account and go to Settings and Junk email Open Junk email from settings Go to Safe senders and domains and select Add safe sender Insert okx.com and select OK

If you have opted in and made an eligible purchase but still haven't received your reward, please reach out to our OK Assistant for help. Learn more about the terms and conditions of this campaign here.

For more queries on the trading bot, feel free to head over to Support center or reach out to our OK Assistant for further assistance.

For more queries on the trading bot, feel free to head over to Support center or reach out to our OK Assistant for further assistance.