All
FAQ
Announcements
Product documents
What is the New User Full Rebate Program?
How do I enroll in this New User Full Rebate Program?Published on Mar 16, 2026Updated on Apr 6, 2026US New User Promotion Terms and Conditions
Terms and Conditions: This promotion ("Promotion") is being offered by OKX INC. to customers in the United States who sign up for a new account on the OKX platform (www.okx.com) through designated channels. This promotion starts on Aug 5, 2025 at 9:00pm PT and will continue until terminated by OKX (the "Promotion Period").Published on May 16, 2025Updated on Nov 17, 20254How do I explore new tokens?
This feature will help you identify new potential trends. New Tokens: this section provides an overview of newly listed tokens to help you stay informed about the latest token releases. Trending Tokens: this section identifies the tokens with the most significant increase in traders in the last 24 hours. Make sure you look into this when exploring new tokens. Market Capitalization: explore the top tokens ranked by market capitalization.Published on Aug 9, 2024Updated on Nov 17, 2025How do I discover new tokens?
This feature will help you identify new potential trends. New Tokens: this section provides an overview of newly listed tokens to help you stay informed about the latest token releases. Trending Tokens: this section identifies the tokens with the most significant increase in traders in the last 24 hours. Make sure you look into this when discovering new tokens. Market Capitalization: explore the top tokens ranked by market capitalization.Published on Aug 9, 2024Updated on Sep 10, 202555Tax Center General FAQ
Form 1099-DA is a new IRS tax form for digital asset brokers. Starting with the 2025 tax year, OKX is required to issue this form to report sales, trades, or exchanges of digital assets to both you and the IRS.What transactions trigger a Form 1099-DA? You will receive a 1099-DA if you engage in any of the following taxable events: Crypto to Fiat: Selling crypto (like Ethereum) for US Dollars.Published on Nov 25, 2024Updated on Feb 13, 202615How do I explore new trading opportunities on OKX?
Select the Explore option at the main menu bar Under the Feed section, you'll be able to receive crypto news and updates Select the Feed option to load up the current news update Select Feed and you'll be able to find the latest news and X platform update within the Feed page Read through the latest news update from the FeedHow do I see the latest feed for a specific crypto?Published on Jan 17, 2025Updated on Oct 15, 20253How do I authorize a new device when I log in?
Open it to review new login info and confirm or cancel authorization. You'll also need to input the security code (one-time password) that they see from the new device to the old device.Security verification Where users have to input all one-time passwords from security features of what you've bound with your account, such as mobile, email, authenticator. Phone verification: when you request phone verification, we'll call the phone number linked to your account.Published on Aug 31, 2023Updated on Apr 9, 202613,757What are Source of Funds (SoF) and Source of Wealth (SoW)?
Crypto mining Mining Payout Statement Shows mining rewards Mining Monitor Screenshots Must be from recognized platforms (For example: 2Miners, Nanopool) Equipment Purchase Receipt Shows ownership of mining hardware Tax Document Shows mining income claims Others Proves mining operation Sale of assets (non-digital) Brokerage Account Statement Shows the sale of securities Sale Record Shows official transaction records Legal Professional Letter Shows asset sale details (For example: Lawyer's confirmationPublished on Dec 24, 2024Updated on Apr 3, 2026748Why is my deposit locked?
Deposit locked due to P2P T+N risk control being triggered When you're buying crypto through P2P trading, our risk control system will comprehensively assess your transaction risks and impose N-day restrictions on the withdrawal and P2P sales of the equivalent amount of assets in your transaction. It's recommended that you wait patiently for N days and the system will automatically lift the restriction.2.Published on Dec 19, 2023Updated on Mar 3, 2026971How do I update my email?
New email field Select Send code in both the New email authentication and Current email authentication fields.Published on Sep 6, 2023Updated on Oct 15, 20251How do I update my login password?
or email address and select Confirm Fill in the below information and select Next: New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Confirm new password You'll be prompted to complete the Security authentication by inserting your 2-factor authentication code and select Confirm Your New password will be updated and direct you to the login page to re-enter your account info and new login password An email/SMS notification will be sent out once thePublished on Aug 22, 2023Updated on Oct 15, 202529How do I change my email?
Select Send code in both the New email authentication and Current email authentication fields. We'll send a 6-digit verification code to both your new and current email. Enter the code accordingly.Published on Sep 6, 2023Updated on Feb 9, 20264,074How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
This happens due to: Fees being charged in different currencies (BTC for buys, USDT for sells) Exchange rules preventing the sale of amounts below the minimum tradable quantity This leftover BTC stays in your bot and is returned to your wallet when the bot is stopped.How are Grid Profits estimated in this case?Published on Jun 20, 2025Updated on Nov 26, 202555How do I change my phone number?
Select Send code in both the New phone SMS verification and Current phone SMS verification fields. We'll send a 6-digit verification code to both your new and current phone numbers.Published on Sep 7, 2023Updated on Nov 3, 20253How do I enable allowlist? (app)
Notes: Under Withdrawal Allowlist: You can only withdraw to addresses in the Address Book; manual input of new addresses is disabled. After turning off Whitelist Mode: Manual input of new addresses is allowed again. Whitelist vs. No-Verification Address: These settings are independent and do not affect each other. New Address Withdrawal Lock: If New Address Lock is enabled, newly added whitelist addresses cannot be used for withdrawals for 24 hours, adding extra security.Published on Aug 14, 2023Updated on Mar 31, 20261,904