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How do I remove my debit or credit card?
OKX web deposit from panel with saved card and remove option Select Remove to confirm.On the app Open your OKX app and go to Deposit. Follow the instructions to select your cash or crypto currency. Select Visa/Mastercard. Select From to see all your available cards. OKX app deposit page with Visa card selected Select Manage, then tap the remove icon next to the card you want to remove. OKX app deposit from panel with saved cards and remove options Select Remove to confirm.Published on Apr 21, 2026Updated on Apr 21, 2026FAQHow do I use the chart trading layout?
The full view of the trading page It also allows users to toggle the visibility of the position and order panel, utilizing them as needed to maximize chart space for technical analysis. The position and order panel, where all the crucial trading details are displayedHow do I select the chart trading layout?Published on Jan 29, 2024Updated on Apr 22, 2026FAQ126How do I set up indicators on the chart?
To save your settings across sessions, select Template > Save as at the bottom of the panel. To restore defaults, select Template > Reset to default.FAQCan I use indicators on all chart types? Yes, indicators are compatible with all chart types on our platform.Can I modify the existing indicators? Yes, you can modify pre-existing indicators from the Indicators library to create customized versions that match your preferences.Published on Nov 30, 2024Updated on Apr 20, 2026FAQ15What onboarding information is required for a Trust?
Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a Trust need to consider for the onboarding process? Identify all key parties Identify all parties involved in the trust, including the trustee, beneficiaries, grantors, and any authorized users.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ113How do I share order parameters?
Access the Share option: within the order details panel, locate the Share Order option. This feature allows you to generate a shareable link or a visual representation of your order. Choose your sharing method: you'll have the option to: Copy a shareable link: ideal for sending the details via chat, email, or social media. Download an image of the order details: useful for sharing in discussions, forums, or presentations.Published on May 7, 2025Updated on Sep 10, 2025FAQ4What onboarding information is required for the government-owned enterprise?
Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a government-owned enterprise need to consider for the onboarding process?Published on Oct 13, 2023Updated on Apr 6, 2026FAQ61What onboarding information is required for a fund?
Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a fund need to consider for the onboarding process?Published on Oct 13, 2023Updated on Feb 12, 2026FAQ119What onboarding information is required for a privately owned company?
Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a privately owned company need to consider for the onboarding process? Identify all key parties Identify all key parties involved in the privately owned company, including the corporate officers, directors, ultimate beneficial owners, and any authorized users.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ280Crypto Tax Reporting
There's a distinctive question on the front page of form 1040 U.S individual tax return asking "at any time during the tax year, did you receive, sell, send, exchange, or otherwise acquire any financial interest in any virtual currency". The IRS first introduced the question related to virtual currency on Schedule 1 of Form 1040 for the tax year 2019.Published on Sep 24, 2025Updated on Feb 13, 2026FAQ2Isolated margin mode
Placing orders to close out the position on the order panel Reduce only Same as placing a market/limit order via the position panel - Non reduce only Closing the existing position will be similar to that of placing a reduce only order. Once the position has been closed, the remaining portion of the order that has been filled will be used to open a position in the opposite direction. The margin required for opening the position will be transferred from the account balance.Published on Jun 17, 2022Updated on Feb 9, 2026Product documentationHow do I manually set up spot grid trading bots?
Now you can set up to 1,000 grids by: Adopting a dynamic order‑hanging mechanism Providing prompts directly on the front‑end Displaying logical orders in a grayed‑out state with helpful tooltips; and Having minimized front‑end modifications to keep the UI simple and efficient.How can I use the integration of Simple Earn in Spot Grid trading bot? If you're running a Spot Grid bot with a wide price range, any unused funds can be put to work through Simple Earn to help you earn extra yield.Published on Jun 6, 2024Updated on Nov 17, 2025FAQ207How does fast redemption work?
During this time, you can still cancel your redemption 0 ETH Day 5: First partial redemption You reach the front of the redemption queue. Due to redemption by other users, the daily limit only has 50 ETH left. You receive 50 ETH. 50 ETH Day 6 - 9: Partial redemption Over the next 4 days, you receive 100 ETH daily. 450 ETH Day 10: Full redemption On the last day of the standard redemption period, all outstanding crypto are settled all at once.Published on May 8, 2025Updated on Mar 4, 2026FAQ153How do I authorize a new device when I log in?
If the above steps do not resolve the issue, please use the email linked to your account to send photos of the front and back of your ID to our customer support and we will assist you. For more details on facial recognition failures, please refer to What should I do if facial recognition fails? Note: please follow here to reset Two-factor authentication (2FA)Device verification Your new device will receive a verification code.Published on Aug 31, 2023Updated on Apr 22, 2026FAQ13,807What's OKX Security Assistant?
Log in to our site on the web select the Profile option and select Overview, before selecting Security Assistant in the pop-up panel. You can also select Profile option > Security Center > Security Assistant. Once you're on the Security Assistant page: Select View More to learn more details Select Download and follow the instructions to complete the installation How OKX Security Assistant looks like on your desktopWhen I encounter a risk: should I handle it?Published on Jan 15, 2026Updated on Feb 13, 2026FAQ22How do I protect my account from Trojan horse takeovers?
Remotely control your device Hackers may operate your computer as if they were sitting in front of it, without your awareness. Disable your antivirus software To avoid detection, some malware turns off your security tools or blocks software updates. Display fake pop-ups You may see convincing prompts asking for two-factor authentication codes or other sensitive data.How does the Trojan horse take over our OKX account?Published on May 30, 2025Updated on Feb 5, 2026FAQ12