All
FAQ
Announcements
Product documents
How do I reverse my trading position with one tap?
Our One-tap reverse feature allows you to instantly flip your position (from long to short or vice versa) without having to manually close and reopen trades. This not only saves time but helps you react more strategically when momentum shifts suddenly.Why should I use one-tap reverse? React instantly to market reversals: when trends shift quickly, manually closing and re-entering a trade wastes precious seconds.Published on Jul 5, 2025Updated on Apr 6, 2026FAQ9OKX Wallet launches Gas Station
Tap the "Fill up" button to open Gas Station. 1. The Gas Station feature currently is available only on OKX Wallet extension. Please download the extension or connect to OKX Wallet first. 2. Tap the "Fill up" button on the prompt page to open the Gas Station. You can also open it by tapping the Gas Station icon at the upper right corner of the Swap page. 3. The token with the largest balance on your account will be selected as the pay token by default.Published on Jan 5, 2023Updated on Nov 17, 2025AnnouncementsOKX Orbit FAQ
Go to Orbit home page > tap your avatar > tap … in the top-right corner > Settings > tap Upgrade Your Orbit Features below your avatar. Navigator benefits include: creating groups of up to 50 members, increased visibility on the Top Trader list, and early access to live streaming opportunities.Published on Mar 31, 2026Updated on Apr 2, 2026FAQHow do I open and close a futures position?
Select Position — Select the specific position you want to close and click TP/SL — Enter TP Trigger Price, SL Trigger Price, Quantity — tap Confirm. If you need to quickly close all positions, you can select specific positions and tap Market Close All.Published on Mar 20, 2023Updated on Apr 10, 2026FAQ183How can I send/accept payments in IM on Pay?
SendStep 1: Start a chat with a friend Open the Message page in Pay Tap the plus (+) icon at the top right corner Select New Message Choose a friend to start a chat with — you can add them by their phone number, or sync your phone contacts to see who's already on OKXStep 2: Send crypto using Pay Once your chat is set up, sending crypto is easy: In the chat, tap the plus (+) icon at the bottom right Select Pay Set the amount and currency you’d like to pay with Tap Pay to complete the transfer YourPublished on Apr 28, 2025Updated on Mar 31, 2026FAQ39How can I quickly top up my OKX Wallet gas fee from the OKX Exchange?
Open your OKX app > Tap Exchange to switch to Web3 > Tap Send > Select the cryptocurrency and network > Enter or select the receiving address. 2. Enter the transfer amount, then select Fill up TRX. 3. Select Transfer from Exchange > Tap Next > Enter the withdraw amount > Tap Next. Note: Each cryptocurrency has a minimum withdrawal amount. The actual amount is subject to what’s shown on the page. 4. After the gas fee top-up is completed, you can continue sending your assets.Published on May 21, 2025Updated on Feb 5, 2026FAQ152Rules for the periodic transfer of untradable crypto dust from Trading accounts to Funding accounts
You can also use the "Easy convert" feature to convert assets in your Trading account to other types of crypto.How to access Easy convertWeb Go to the Trading page > Assets > Easy convert App Tap the "Easy convert" button in the tooltip at the top of the Assets page Or tap the icon in the top right corner of the Assets page, tap the icon in the top right corner of the Assets details page, and then tap the “Easy convert” button:Published on Aug 28, 2023Updated on Nov 12, 2025Product documentationHow do I send crypto gifts in IM on Pay?
Tap the plus (+) icon at the top right corner. Select New chat, then tap New group. Add at least two friends to create your group chat.Step 2: Send a crypto gift to your group Once your group chat is ready, you can send your crypto gift: In the group chat, tap the plus (+) icon at the bottom right. Choose Crypto gift. Set your gift details: Choose how many gifts you want to send (gift quantity). Set the total amount you want to give.Published on Apr 28, 2025Updated on Mar 31, 2026FAQ21How do I set a price alert?
Tap Trade > Select the trading type at the top 2. Tap the three dots in the upper right corner 3. Go to Settings > Preferences > Trade notifications 4.Published on Apr 30, 2024Updated on Apr 9, 2026FAQ260How do I transfer funds in Pay?
Open OKX Pay app, tap the ↑ icon > Select Pay any contact 2. Select the crypto and network > Enter the transfer amount > Next 3. Select the recipient > Pay 4. Complete the verificationTransfer to Exchange 1. Open OKX Pay app, tap the ↑ icon > Select Transfer to Exchange 2. Select the currency and network > Enter the transfer amount > Next 3.Published on Apr 28, 2025Updated on Mar 28, 2026FAQ2OKX Wallet now provides cross-chain gas swap
Tap the "Fill up" button to enter the Swap for gas page. 2. The token with the largest balance on your account will be selected as the pay token by default. You can also tap the dropdown icon under "Select pay token" to choose any token from any chain. For example, you can choose USDT on the BSC network to swap for OKT on OKC. Currently, there are 3 options of pay amount to choose from, where you'll see an estimated number of general transactions for each option.Published on Mar 9, 2023Updated on Nov 17, 2025AnnouncementsHow do I enable allowlist? (app)
Tap Add recipient > Select the recipient type > Choose the network > Paste the address > Next 6. Enter Address name > Save address If you see the prompt Invalid address when adding a new withdrawal address, possible reasons and solutions include: Tag not filled in: Some cryptocurrencies (e.g., XRP) require a tag. Please make sure it is provided.Published on Aug 14, 2023Updated on Mar 31, 2026FAQ1,904How do I complete the required tasks shown in the app?
Tap this banner to continue. Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams. Access these tasks through the official app only.Step 2: Select your pending tasks After selecting the banner, you'll be directed to the Security Task Center page showing the actions you need to complete.Published on Jul 3, 2025Updated on Jul 10, 2025FAQ35How to top up wallet gas fees by receiving tokens?
Taking TRX as an example: On the confirm send page, tap Fill up TRX, then copy the receiving address or QR code to share the address with the sender to proceed with the send; you can also tap Set amount to enter the amount you wish to receive. Open the other exchange or wallet platform where you want to withdraw funds. Search for TRX, select the network (TRON), and select "Transfer/Withdraw."Published on Nov 20, 2024Updated on Feb 4, 2026FAQ258OKX Beginner's Guide
Select the headset icon at the bottom right corner of your browser On the app: Go to Menu, tap the headset icon to enter the support center, then tap on the headset icon again to interact with OKX Assistant. Enter your question in the chat bubble. If you need further help, select Chat with agent in the chat bubble to connect with a customer support agent. Note: If you haven't logged in to your account, please select your country of residence when interacting with OKX Assistant before proceeding.Published on Mar 20, 2023Updated on Apr 10, 2026FAQ1,720