If borrowing is unavailable during trading, it may be because there are not enough eligible assets available in Simple Earn to support new borrowing requests.2. High borrowing demand When you request to borrow assets, the system evaluates the current utilization of the lending pool. If overall utilization reaches a certain threshold, new borrowing may be temporarily restricted. You may try again later after liquidity conditions improve.

Local tax rules may apply to transactions involving digital assets. Please note that the value of the prize may fluctuate and may not be equal in value at the time a recipient has the ability to withdraw to the actual withdrawal time based on market fluctuation. Prices of digital assets, including stablecoins, can and do fluctuate at any moment. Due to such price fluctuations, you may experience an increase or decrease in value of your assets at any given moment.

If the transaction has already been confirmed on the blockchain but the deposit has not yet arrived in your OKX account, please allow some time as there may be a short processing delay. You may also contact customer support and provide your account details (email or phone number), the deposited cryptocurrency, and the transaction ID (it is generated by the withdrawal platform) for further assistance.

You may also use third-party tools to check real-time gas fees. For example, to view Bitcoin gas fees, visit https://mempool.space . Note: The above link is a third-party link. Please assess the risks independently.Successfully sent but not receivedReason 1: Receiving platform (Non-OKX) does not support the cryptocurrency / Display delay or error Some platforms may not support certain cryptocurrencies, or asset display may be delayed or abnormal, causing the transferred assets not to appear.

If your sell price is below this limit, the order may be restricted or canceled. This rule is designed to reduce the impact of extreme price fluctuations. Please check whether your order price meets the platform’s limit order requirements. 2. Leverage and position tier limits In margin trading, the maximum borrowable amount is determined by position tiers. When you set a higher leverage level, the maximum borrowable amount may decrease.

Indicative opening price During the Call Auction period, OKX may display an indicative opening price for reference purposes. The indicative opening price may change as orders are placed, cancelled, or modified. The indicative opening price does not represent the final execution price.

You may place a limit order and wait for it to be filled, or if a market order is not executed after being placed, you can cancel it and submit a new order.

Unable to find this transaction The transaction may still be pending on the blockchain. It is recommended to wait a short while, and if needed, contact the sending platform to verify or resolve the transaction.

These links may trigger smart contract authorization or permission modification requests that attempt to change the management rights of your wallet address. If you confirm the transaction and sign it without fully understanding the risks, your wallet’s administrator permissions may be transferred to the scammer’s address. Once this happens, you lose control of the wallet, and your assets may be stolen at any time. 2.

Deposit locked due to Travel Rule additional verification If you're in regulated regions, your crypto transactions are subjected to the Travel Rule as per local laws, which you may require supplementary information for it to be unlocked. You should obtain the legal name of the sender and ask whether they are sending from an exchange or private wallet address. Additional information such as, but not limited to, country of residence may also be required.

Unlock your UTXOs, but remember that the inscription may be lost during the transfer of BTC.

As a result, even if your market or limit order is successfully triggered and sent to the market, it may not be filled or may only be partially filled due to other orders in the order book that offer better prices or were placed earlier.

For some networks (such as EOS), you may need to include a memo or tag along with the receiving address. If your memo is incorrect, your deposit may not go through. Again, please submit a support ticket as soon as possible.

To ensure the safety of our users and community, OKX may occasionally freeze restrict your accounts, in accordance with our Terms of Service. This is a security measure designed to maintain the integrity and compliance of the OKX platform. While an account is restricted, you may be unable to login to your account, withdraw, trade, or deposit funds. Available actions during an account restriction may differ in each case.What should I do if my account is restricted?

To complete your account information, OKX requires you to fill out a questionnaire or submit relevant supporting documents in accordance with system requirements (You may refer to How do I complete additional verification?). To ensure account security, periodic checks may be conducted. You can update your identity information as prompted on the page. 6.