Where can I find details about cash deposit limits, fees, and processing times?
You'll find limits, fees, and processing times displayed when you select a deposit method. Here's how to get there once you've logged in to your OKX mobile app or website:
On the app
Select Transfer on the home page
Select the Transfer option
Select Deposit
Select Deposit as your transaction method
Select your preferred currency option
Select your preferred currency
On the web
Select Deposit from the home page tab > Deposit cash or go to Assets > Deposit
Select Cash
Select your preferred entry to Deposit on the home page before selecting Cash on the Deposit page
How do I access supported currencies and cash deposit methods?
To view supported currencies and methods:
Go to the cash deposit section in your account.
All supported currencies and available cash deposit options will be listed based on your region. If your preferred payment method isn't supported or listed, you won’t be able to deposit cash to your accounts.
Check the supported currencies and available cash deposit options on your deposit method for app
Check the supported currencies and available cash deposit options on your deposit method for web
How do I view the processing fees?
Processing fees are charges applied to cover the cost of handling a financial transaction. We aim to keep processing fees low.
If a fee applies, we'll clearly display the fee amount.
Otherwise, you'll see No fee stated.
When selecting a deposit method, you'll always see the processing fees.
The fee as displayed on the deposit page for app
The fee as displayed on the deposit page for web
Examples of fees charged:
Flat fees
A fixed amount charged no matter how big or small your deposit is.
Example: If the flat fee is 3 EUR, you’ll always pay 3 EUR whether you deposit 10 EUR or 1,000 EUR.
Percentage fees
The fee is calculated as a percentage of your deposit amount.
Example: If the fee is 2%, and you deposit 100 EUR, you’ll pay a 2 EUR fee. If you deposit 500 EUR, the fee would be 10 EUR.
Percentage + flat fees
This type of fee is a combination of both, so you'll pay a percentage of your deposit amount plus a fixed flat fee.
Example:
1.5% + 1 EUR fee
If you deposit 200 EUR:
1.5% of 200 EUR = 3 EUR
Plus 1 EUR flat fee
Total fee = 4 EUR
Actual fees being charged will be displayed on the Deposit Preview screen before you submit. This fee amount will always be deducted from your deposit amount.
Example: If you deposit 10 EUR using a method that charges 2 EUR in fees, then 8 EUR will be deposited to your OKX account.
The fee as reflected on the Deposit Preview page
What's deposit limits?
Deposit limits are the minimum and maximum amounts you can transfer into your account in a single transaction or within a set period (daily, weekly, or monthly). These limits are in place to meet local regulations. The limits can vary depending on factors like:
The deposit method you choose
Your account verification level
When selecting a deposit method, you'll find the remaining limit for each one. Select the information (i) icon for more details.
The deposit limits as shown on the deposit method selection for the app
The deposit limits as shown on the deposit method selection for the web
Types of limits
Minimum Deposit limit:
Minimum amount you can deposit per transaction.
Daily limit:
The maximum amount you can deposit within a 24-hour period.
Limit resets on a rolling basis, 24 hours after each transaction — not at midnight.
Weekly limit:
The maximum amount you can deposit over 7 consecutive days.
Limit resets on a rolling basis, 7 days after the transaction that reached the limit.
Monthly limit:
The maximum amount you can deposit within a 30-day period.
Limit resets on a rolling basis, 30 days after the transaction that reached the limit.
Maximum Deposit:
The maximum number of deposits you can make for a defined period.
Processing time
Processing time is the estimated time it takes for your deposit to complete and for the funds to appear in your OKX account. While we offer many cash deposit methods that are instant, some bank transfers can take up to 5 business days depending on the transfer type and your bank.
When selecting a deposit method, you'll always see the processing time.
The processing time as shown on the deposit method selection for the app
The processing time as shown on the deposit method selection for the web
What should I do if I entered the wrong digit for my bank account?
To avoid any issue, please ensure you have filled your bank-related details correctly and include your reference ID where required. We also recommend using the 'Copy' button function to accurately copy the bank information from the deposit instructions before making your transfer.
Use the Copy button for your deposit process
For more details about cash deposits and withdrawals, check out: